Shipping - SinarinSilver.com

Information: Shipping
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Shipping

If you have questions or special requirements with regard to shipping, please e-mail us at service@sinarinsilver.com.

Shipping Methods

We ship to all locations worldwide from Bangkok, Thailand using either Registered Air Mail or Express Mail Service (called Global Express Mail in the United States). Both methods have tracking numbers and are very safe and reliable.

Packages sent by Registered Air Mail normally take 10-14 days to be delivered. Tracking information up to the time the package leaves Thailand is available on the Thailand Post website at Thailand Post Track & Trace. If your postal service has an online tracking system, the package usually can be tracked after it arrives at your local customs authority.
Packages sent by Express Mail Service normally take 5-7 days to be delivered. Your package can be tracked on the Thailand Post website at Thailand Post Track & Trace.

We will send you a shipping notice with the tracking number for your package within 24 hours after it has been sent.

Clearance Fees, Duty, and Taxes

Every package we ship has complete documentation for correct and efficient processing by your local customs authority.

For customers in the United States of America, there is no clearance fee because your package is cleared by the US Postal Service, and there is no duty or tax because this product is imported duty-free under the Generalized System of Preferences.
For customers in a member country of the European Union, the duty rate for our product should be in the range 2.5-5.0%. In addition, you may be charged a clearance fee and/or value added tax, the amounts of which vary from country to country.
Outside the USA or EU, please contact us for information specific to your country.

Please note that you are responsible for paying any clearance fees, duty, or taxes, as these are not included in our shipping fee.

Insurance

Although both Registered Air Mail and Express Mail Service are very safe and reliable, we do offer optional shipping insurance from G4S, the world's largest security company. The fee for insurance is $5.00 plus 0.75% of the merchandise value. Please note that, in accordance with our Terms and Conditions, we are not responsible for any loss or damage that may occur after your package has been shipped.